Recruitment/Domiciliary Care Recruitment

Professional Indemnity Insurance for Domiciliary Care Recruitment

Agencies placing care workers into people's homes carry a profound duty of care. When vetting processes fail in domiciliary settings, the consequences can be devastating. Specialist Professional Indemnity Insurance provides essential protection.

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Risk Exposure

Why Domiciliary Care Recruitment Agencies Need Professional Indemnity Insurance

Domiciliary care recruitment involves placing workers into vulnerable people's homes. The duty of care owed by the recruitment agency in vetting, selecting and placing suitable candidates is exceptionally high.

Claims in this sector often involve allegations of inadequate vetting leading to abuse, theft, or neglect. The emotional and financial impact of these claims can be severe, and the regulatory consequences can be business-ending.

PLB arranges PI cover with underwriters who understand the specific challenges of domiciliary care recruitment and can provide appropriate protection.

Scope of Cover

Typical Activities Covered

Live-in care worker recruitment
Home care assistant placement
Specialist dementia care staffing
Palliative home care recruitment
Personal assistant recruitment for direct payments
Emergency and respite care staffing

Illustrative Claims Scenarios

Typical Claims Scenarios

The following scenarios are illustrative examples only and are intended to demonstrate the types of claims Professional Indemnity Insurance is designed to respond to.

1

Carer Misconduct

A domiciliary care worker placed by the agency is found to have committed financial abuse against a vulnerable service user. A Professional Indemnity claim is pursued against the agency for the losses suffered and associated legal costs.

2

Inadequate Training Verification

A care worker placed without adequate verification of manual handling training causes injury to a service user. A Professional Indemnity claim is made against the agency for the personal injury damages and associated regulatory costs.

Proposal Information

What Underwriters Usually Ask

When we approach the market on your behalf, underwriters will typically require the following information. We guide you through this process.

01Types of domiciliary care placements made
02Vetting and safeguarding procedures
03DBS checking processes and frequency
04Training verification requirements
05CQC registration status
06Claims and safeguarding incident history

Why Choose PLB

Specialist Domiciliary Care Recruitment PI Brokers

Sector Expertise

We understand the specific professional risks facing domiciliary care recruitment and arrange cover that responds to your actual exposures.

Market Access

Access to specialist Professional Indemnity underwriters and markets with experience in this sector.

Personal Service

Deal directly with experienced PI specialists who know your sector — not a call centre or an algorithm.

Frequently Asked Questions

Domiciliary Care Recruitment — Common Questions

Get Started

Request a Quotation

Complete our specialist proposal form and a Professional Indemnity broker will review the information provided and contact you within one working day.

No obligation quotation
Direct access to specialist PI broker
Response within one working day
Independent, advice-led service
Start Your Quotation
PLB

Professional Indemnity Brokers

Specialist Professional Indemnity Insurance brokers providing expert advice to businesses and professionals across the United Kingdom.

0800 061 4262mail@plb.insure
International House, 36–38 Cornhill, London EC3V 3NG

PLB Professional Indemnity Brokers is a trading style of Professional Liability Brokers Limited registered in England & Wales (No. 09847323).

Professional Liability Brokers Limited is an Appointed Representative of Acrisure Eleven Network Limited, which is authorised and regulated by the Financial Conduct Authority (FRN 314593).

The applicable Terms of Business will be provided to clients and introducing agents separately, according to the nature of the relationship.

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